Rd77 Privacy Policy — Your information is completely safe with us

rd77 Two types of data are collected to deliver our services — information you provide directly, and technical data collected automatically. Only the minimum necessary data is collected, nothing more.

When you rd77opens an account, places a bet, or contacts our support team, the following information may be collected:

No information from your location or social media profiles is collected without your consent.

Collected data is used solely for the purposes for which it was gathered. rd77 never uses your data for unnecessary purposes.

• To create, verify, and manage your account.
• To process deposit, withdrawal, and payment transactions.
• To detect and prevent fraudulent activity.
• To provide customer service and support.
• To meet legal and regulatory obligations.
• To improve platform performance and enhance the user experience.
• To notify members of relevant bonuses and promotional offers (subject to member consent).

rd77 Cookies are used on the website to improve site performance and personalize your experience. Cookies are small text files stored in your browser.

• Essential cookies: Required for login sessions and site security. The site cannot function properly without these.
• Functional cookies: Remembers your language preference and settings.
• Analytics Cookies: Generates site usage statistics that help us improve our services.

You can disable cookies through your browser settings, though doing so may affect the functionality of certain site features.

rd77 never sells your personal data or shares it with third parties for commercial purposes. However, limited information may be shared in certain specific circumstances:

• Payment Provider: Solely to process transactions with payment systems such as bKash, Nagad, and Rocket.
• Law enforcement agencies: Where required by court order or legal obligation.
• Game software providers: To ensure the gaming experience, but with identity kept anonymous.
• Fraud Prevention System: To verify account security.

rd77's technology team applies industry-leading security measures to protect your data. Security is our top priority — not just in words, but in practice.

• All data transfers are secured with TLS 1.3 protocol and 256-bit AES encryption.
• Sensitive data stored on our servers is encrypted separately.
• Regular penetration testing and security audits are conducted.
• Server access is restricted to authorized personnel only, and every access is logged.
• Data backups are regularly stored in secure locations.
• An AI-powered real-time monitoring system is active to detect suspicious activity.

rd77every member has specific rights over their own data. We fully respect and uphold those rights.

• Right of access: You have the right to know what information we hold about you.
• Right to Rectification: You may request corrections to any inaccurate or outdated information.
• Right to Erasure: Under certain circumstances, you may request the permanent deletion of your data.
• Right to Restrict Processing: You may request that we stop using your data for specific purposes.
• Right to Portability: You may request a copy of your information in a structured format.
• Right to object: You may object to marketing communications or specific data processing activities.

To exercise any of these rights, please contact our support team. All requests will be responded to within 30 business days of receipt.

We retain your data only for as long as necessary. Certain information may be kept for a defined period after account closure to meet legal requirements.

Once the retention period expires, data is automatically and securely deleted.

rd77 No person under the age of 18 is permitted to open an account or play any games. Collecting or processing data from minors is strictly prohibited.

• Age verification is mandatory during the registration process.
• Where necessary, age is verified through KYC document checks.
• If a user is identified as a minor, their account is immediately closed and all associated data is deleted.
• If parents or guardians have any concerns, they can contact our support team — we will act promptly.

rd77 We reserve the right to update this Privacy Policy as needed. Any changes will be reflected in the "Last Updated" date at the top of the page.

• Members will be notified by email or SMS of any significant changes.
• Continued use of the site after any changes will be considered acceptance of the updated policy.
• If you do not agree to the updated policy, you will have the option to close your account.

We recommend checking this page regularly to stay informed of the latest updates.

For any privacy-related questions, requests, or complaints, please reach out to our dedicated privacy team. We are always here to help.

• Email: [email protected] (General Inquiry)
• Live Chat: Click the chat icon in the bottom-right corner of the website — available 24/7.
• General inquiries: responded to within 24–48 hours.
• Data deletion or export requests: within 30 business days.